Shipping & returns

Orders are processed within 1–3 business days (not on weekends or holidays). Estimated delivery: United States 5–10 business days, Europe 7–14, Asia 5–10, other regions 10–20. Shipping charges, if any, are shown at checkout.

The moment your order ships you’ll receive a confirmation email with a tracking number.

Not completely satisfied? You may return or exchange your item within 30 days of delivery. Items must be unused, in original condition and packaging, with proof of purchase. Custom orders, final-sale items and gift cards are non-returnable. Return shipping is paid by the customer; approved refunds go back to your original payment method within 5–10 business days.

If your order arrives damaged or defective, contact us within 7 days of delivery and we’ll send a replacement or issue a full refund — whichever you prefer.

Every ZAOMA product is backed by a 1-year limited warranty covering manufacturing defects under normal use.

Write to zaoma_llc@outlook.com or use the contact form.