Shipping Policy
At Zaoma, we are committed to delivering your order as quickly and efficiently as possible.
Processing Time
All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
Shipping Methods
We use trusted logistics providers, including local couriers and international carriers such as FedEx, DHL, and USPS.
Estimated Delivery Times
- United States: 5–10 business days
- Europe: 7–14 business days
- Asia: 5–10 business days
- Other regions: 10–20 business days
Please note: Delivery times are estimates and may vary due to external factors such as customs delays or carrier issues.
Shipping Fees
Shipping charges (if any) will be calculated and displayed at checkout. Orders over a certain amount may qualify for free shipping, depending on your location.
Tracking
Once your order ships, you will receive a confirmation email with a tracking number.
Customs & Import Duties
International orders may be subject to customs fees and import taxes. These are the responsibility of the customer and are not included in our shipping fees.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 7 days of delivery at support@zaoma.net. We will work with the carrier to resolve the issue promptly.
Questions?
If you have any concerns about shipping, feel free to contact us anytime:
Email: zaoma_llc@outlook.com